I can’t tell you of the many times that I’ve heard from our customers of how they were over promised and what they received was under delivered.  It could have been a multitude of items from the price they were quoted to the promise of showing up on a certain day, etc.  We don’t believe in the over promise hype.  We aren’t going to tell you yeah we can do that today and then you find out later that it  was a lie.   I know that emergencies can arise, but our policy is to have our yes be a real yes and our no be no.  We want you to know that our word can be trusted.  Blessings 🙂