Auto Glass Repair – The Truth
TV ads are not a good place to look for to have an accurate understanding of Windshield Repairs. The following will help give you a correct understanding of what can happen and what to expect from a Windshield Repair.
The Windshield Rock Chip Repair Process
Due to the process of using pressure and vacuum cycles to repair laminated glass and the unstable properties of broken glass, the damaged area may develop additional cracks or the possibility arises that existing cracks may increase in length. This problem is very rare and occurs in less than .1% of all windshield repairs performed using the Windshield Repair System. Our liability is limited to a refund of any amount charged for the attempted repair. We want your complete satisfaction. If you are not happy with the repair or if the repair causes a break, we will deduct the price of the repair that you paid off of the price of a new windshield.
Appearance AFTER the Repair (Not a cosmetic fix)
It’s important to understand that a successful repair DOES NOT mean the rock chip repair will become invisible or improve significantly in appearance. The process for windshield rock chip repair is primarily a structural repair. The cosmetic appearance AFTER the repair is not a reflection of whether or not the repair was successful. With that being said, the repaired chip may also disappear almost completely. This is what we try to do. But there really is no way to know what the repair’s appearance will be until the process is complete.